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Professional Excellence: What You Need to Know to Develop Skills for Success, Work with Others, and Network Successfully by Jeff Havens

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Section #2

This section will utilize the following video:

Episode 2. Shouting, Rampant Negativity, and Other Terrible Ideas!

Learning Objectives:

Recognize elements of improper nonverbal communication

Appreciate the effect of tone on the way communication is received by others

Image Suggested Instructor Outline

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Show EPISODE 2: SHOUTING, RAMPANT NEGATIVITY, AND OTHER TERRIBLE IDEAS! to the class.

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Discuss your company’s strategies and policies for effective ...

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