Instructor Introduction

Hello, and welcome to the Professional Excellence Series, presented by Jeff Havens. This manual is designed to help you teach various elements of professional development in a manner that is simultaneously educational and entertaining. Countless studies have shown that people remember information better and for a longer period of time if it is presented in an entertaining way, and so we’ve dedicated ourselves to providing you the tools to do exactly that.

This training is designed to provide education in three core areas:

1. Office Etiquette and Behavior

2. Proper Use of Technology

3. Successful Networking Techniques

Each section has been provided with the following:

A short video to introduce the topic and outline some ...

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