ACKNOWLEDGMENTS

Don and Ralph would like to thank Scrum.org for all its support with this book, in particular Ken Schwaber, David West, Kurt Bittner, and Eric Naiburg.

Another big thank you to everyone who took the time to review our book and provide invaluable feedback, especially Ken Howard, Lois Wortley, and Hiren Doshi.

Don would like to thank Improving for the support and encouragement for writing this book. It is a great example of how the power of trust changes everything. Improving is not just a company, it is a family.

Ralph and Don would like to thank Christian Botta of Visual Braindump for the awesome drawings, including our mugshots. They’re really us! ; -)

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