Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce

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Offering Training Where It Is Valued Most

COMPANIES CANREAP TREMENDOUS benefits by offering training to their employees, most directly by improving their workers’ job-related skills and productivity.¹ Because training opportunities are valued by current and prospective employees, they can also facilitate employee recruitment and retention. Research has found that firms that offer training opportunities attract more competent workers who are also more likely to stay with the firm.² Despite these clear advantages, few companies offer training opportunities to all of their employees.

Although training and skill building give adults access to advancement opportunities at work and provide them with skills that increase their value and potential ...