Copyright 2010 Sally J. Heymann

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Printed in the United States of America

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No part of this publication may be reproduced, stored in, or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

Libray of Congress Cataloging-in-Publication Data

Heymann, Jody, 1959–

Profit at the bottom of the ladder : creating value by investing in your workforce / Jody Heymann, with Magda Barerra.

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