INTRODUCTION

Suppliers and Procurement

The Keys to Your Company’s Future

In August 2011, a little-known former chief procurement officer stepped into the shoes of the most celebrated chief executive on the planet. Up to that point, Tim Cook had spent his career in the backroom divisions of technology companies, far from the glare of publicity. He had been director of fulfillment at IBM and, briefly, CPO at Compaq Computers before joining Apple as senior vice president of worldwide operations and taking charge of procurement. Now he was going to replace the creative genius who had founded Apple Computer Inc. and who had, after a twelve-year hiatus when he left the company to pursue other interests, returned as a savior and made it into the epitome ...

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