Profit

CHAPTER 7

Management

Great, you have your business moving forward, making a decent profit and growing. Now you have to practice management, leadership, and planning skills.

The good news is that if you paid attention to the salesmanship chapter and learned how to serve your customer, you have the basic skill to be a good manager.

There are several textbooks on the subject; however, I am a believer in just being honest, not only with your customers but also with your employees (your team). Decades ago there was a switch from the old-time belief that a worker was just someone who did exactly as he was told. This was updated with a theory that called that type of management theory X. They believed that management should use a style called theory ...