July 2022
Intermediate to advanced
192 pages
5h 27m
English
Content preview from Program Management for Open Source ProjectsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Define the Context
Problem: You lack clarity on what problem the process is supposed to solve.
As with making decisions (see Identify the Problem), you don’t need a unanimous agreement that a problem exists, although it helps if everyone can recognize that someone experiences the problem. If there’s no problem to solve, you don’t need to create a process. If you keep this in mind, you will be less likely to create a process just because you feel obligated to have one.
Set Goals
The first step in defining the context is to set the goal of the process. You state the problem but in a happy way. For example, in creating a bug triage process, your goal may be to decrease the average time to resolution by 10%. More likely, you’ll not be so specific ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.