Close Bugs
Problem: Bug reports remain open indefinitely. Some of them are old enough to drive a car.
In a perfect world, all of your bug reports will be closed because they were fixed. That doesn’t actually happen. Even if you can fix every bug, not all of the reports you get will be valid. You need a way to handle invalid reports and the bugs you just can’t (or won’t) fix.
Closure Types
Problem: No one can tell at a glance what it means when a bug report is closed. Was it fixed?
Before we figure out the process for closing bug reports, we should decide on what closure means. At the most basic level, you can simply have bug reports be open or closed. But that doesn’t convey much information to people who may look at the bugs later. And it makes ...
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