Program Management

CHAPTER 1Connecting to Purpose and Achieving Change

This first chapter is focused on the understanding of the typical program’s ecosystem. It is intended to highlight foundational program management principles that help the program manager to clarity the direction, align the key stakeholders, and design the program plans with the customer in mind. This is intended to enable setting the stage for the Program Way of envisioning the program and its components and set the execution steps on the right track.

In a fast changing world, where Artificial Intelligence applications usage increases, integrating connecting prevails, and cloud applications become the norm, the program managers become the future architects of change.

1.1 PROGRAMS MATTER

Key Learnings

• Understand the value of programs in the delivering strategic outcomes
• Get introduced to an excellence model to help you become more aligned in your program work
• Explore a case and an estimating tool focused on driving program decisions for speed and quality
• Learn how to develop the holistic views that prepare you to exercise the role of the program manager as the conductor
• Address complexity for better, customer‐centered solutions

Project and program management have been maturing rapidly over the last decade. The signs of that are seen everywhere, whether in the increasing number of global events in the field, the awards dedicated to recognizing the impact of program and project managers, the refreshed value or program ...