CHAPTER 7Digitized Future

The digitized future is here. With ChatGPT as an example of advancements in Artificial Intelligence (AI), which is going to directly impact the work of program teams, their access to meaningful information and trends, and the efficiencies program managers will have at their disposal. Program managers must be focused on enabling the vital importance of the vast enablers in our digitized future. They should understand the impact that AI will continue to have on the future of programs.

As a program manager, you have an opportunity in this chapter to get immersed into the importance of digital solutions in better understanding of accurate programs’ context. You will learn the direction that digital disruption is taking and what the implications are expected on programs and the role of the program manager.

You will also learn the Human 2.0 equation and its use in creating the connected and human future of work. This will be valuable in developing the digital balance across program teams and the increasingly growing hybrid model of working.

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