CHAPTER 11Change Culture

This chapter is focused on explaining the change management culture and the related attributes for consistency in governance. The world has changed and hybrid work has become the dominant normal. This has direct implications on program work and program teams. As leaders and program team members, it is crucial to understand the cultural changes surrounding this new normal and find the most fitting ways to excel across the organization and program teams.


Change cultures thrive on change. They welcome change and create a muscle of attracting and supporting the achievement of change outcomes. These cultures are dynamic and adaptable. They also represent many of tomorrow’s organization cultures, where the norm is fluidity of expectations, requirements, and customers’ increasing demands.

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