Chapter 1. Microsoft Unified Communications
This chapter will help you to:
Understand the challenges and opportunities for application developers in unified communications.
Understand the features and values of the Microsoft Unified Communications (UC) platform.
Unified Communications: Challenges and Opportunities
What is unified communications? The term unified communications refers to technologies that integrate various and often disparate communication systems and capabilities in order to provide a more seamless and enhanced communication experience. The goal of unified communications can be summarized with the following statement:
Connect to the right individuals at the right time with the right information using the right capability.
For example, ...
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