This chapter will help you to:
Understand the challenges and opportunities for application developers in unified communications.
Understand the features and values of the Microsoft Unified Communications (UC) platform.
What is unified communications? The term unified communications refers to technologies that integrate various and often disparate communication systems and capabilities in order to provide a more seamless and enhanced communication experience. The goal of unified communications can be summarized with the following statement:
Connect to the right individuals at the right time with the right information using the right capability.
For example, ...