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Programming for Unified Communications with Microsoft® Office Communications Server 2007 R2 by Micosoft Office Communications Server Team, Oscar Newkerk, Chris Mayo, Vishwa Ranjan, Kurt De Ding, Rui Maximo

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Chapter 1. Microsoft Unified Communications

This chapter will help you to:

  • Understand the challenges and opportunities for application developers in unified communications.

  • Understand the features and values of the Microsoft Unified Communications (UC) platform.

Unified Communications: Challenges and Opportunities

What is unified communications? The term unified communications refers to technologies that integrate various and often disparate communication systems and capabilities in order to provide a more seamless and enhanced communication experience. The goal of unified communications can be summarized with the following statement:

Connect to the right individuals at the right time with the right information using the right capability.

For example, ...

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