Programming Microsoft Dynamics® CRM 4.0

Chapter 10. Developing Offline Solutions

One of the unique benefits of Microsoft Dynamics CRM is that your users can use Microsoft Dynamics CRM for Outlook with Offline Access to work with customer data while they are disconnected from the server. This feature can come in handy if your users need to work someplace without an Internet connection, such as on an airplane, at a trade show, or onsite at a customer’s office. Microsoft Dynamics CRM refers to the concept of working disconnected from the server as working offline. When the user reconnects to the server again (known as going online), Microsoft Dynamics CRM for Outlook with Offline Access will automatically perform a bidirectional update of data changes with the server. Therefore, records ...