CHAPTER 1

Introduction to Project Communication

Chapter Objectives

This chapter provides a rationale for the book and sets the stage for its content. It begins by explaining that communication is a key knowledge area for project managers and presents research findings that show the correlation between communication effectiveness and project success as well as organizational success. Next, the chapter introduces the Guide to the Project Management Body of Knowledge (PMBOK® Guide), the premier resource for project managers. The chapter highlights sections of the Guide that focus on communication competencies for project managers.

In the third section of this chapter, project life cycles are described, as well as the role of communication at each ...

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