About the Authors
Connie Plowman is a certified project management professional (PMP®) and an experienced chief operating officer. She puts her communication skills to use in her leadership roles—as a corporate executive, educator, volunteer, mentor, and project advocate. She is a project management instructor and guest speaker, helping to develop the skills of emerging project managers and business leaders. As a participant on diverse global project teams, Connie has experienced how effective communication can truly drive project and team success.
Jill Diffendal is a seasoned writer, editor, communicator, and administrator with a passion for engaging audiences across a wide range of industries through traditional, electronic, and new media. ...
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