Appendix B:Heuristics and Biases in Project Management

The following is not a comprehensive list, although it does include the most relevant heuristics and biases that apply to project management. Some psychological effects mentioned in this book, such as the creativity block, are not included, to avoid repetition. If you glance through the list from time to time, that will refresh your memory and give you some ideas about how you should think while you manage your projects.

The discipline of psychology helps us look at our actions from a fresh point of view. When we showed this list to managers who were not familiar with cognitive biases, most recognized the mental pitfalls that had tripped them up in the past. We hope this list will help you ...

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