13. Managing Project Issues

In This Chapter

Find out why an effective issue management process is vital to project success

Understand why the project manager is the most important element in the issue management process

Understand the subtle differences between managing risks, issues, and defects

Learn the key principles and best practices for managing project issues

Find out which data points are essential to your issue management system

Understand the limitations of the common issue log approach

Projects are dynamic; projects often deal with the new and the leading edge; and projects involve people. As a result, circumstances are going to change, misunderstandings occur, assumptions don’t hold, political agendas collide, problems ...

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