15. Managing Project Quality

In This Chapter

Find out what comprises a successful project

Understand why project quality starts and ends with the customer

Understand how project quality management is integrated into all aspects of project management

Discover the key principles of managing project quality

Learn the essential tools and techniques for implementing project quality

Find out what strategies from the real world can have the most impact on project quality

Review seven common challenges associated with project quality

Quality is one of the critical success factors for any project and one of the key tenets of modern project management. Yet, project quality is often misunderstood and poorly managed. Why is this?

Suppose ...

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