Project Management Absolute Beginner’s Guide, 5th Edition

13

Managing Project Issues

In this Chapter

• Find out why an effective issue management process is vital to project success

• Understand why the project manager is the most important element in the issue management process

• Understand the subtle differences between managing risks, issues, and defects

• Learn the key principles and best practices for managing project issues

• Find out which data points are essential to your issue management system

• Understand the limitations of the common issue log approach

Projects are dynamic; projects often deal with the new and the leading edge; and projects involve people. As a result, circumstances change, misunderstandings occur, assumptions don’t hold, political agendas collide, problems arise, and risk events ...