Chapter 3

Human Behavior

Introduction

Management of performance needs a better understanding of human behavior. A project manager must have a good understanding of psychology and human behavior to do away with the irritants in managing a team in order to achieve high performance.

The knowledge provided in this chapter will help in understanding the underlying factors that influence human behavior in a project context while developing a team keeping in mind a member’s need psychology, motivating factors, and emotional engagement.

Objectives

What influences the human behaviors and why is an understanding of psychology important for a project manager?

What needs to be considered while engaging a team member and what matters in developing a team? ...

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