CHAPTER 7

Directing Project Performance

In order to complete project work, a project manager needs to continue to plan, both because there may not have been enough detail for all the required planning in the first place and because things change. The project manager needs to direct the work of the project team; monitor and control that work; and ensure that the quality is shaping up. As project manager, you maintain momentum on the project by monitoring and controlling risks, controlling the schedule and budget, and controlling changes. Project managers need to spend a substantial amount of their time managing communication, both by understanding communication needs and by utilizing appropriate methods. Finally, project managers need to close ...

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