Troubleshooting (What To Do If You’re Behind and It’s Your Behind)

This section offers some tips for managing project problems. You will have project problems, and something will slip. Keep a careful eye on whatever the customer has determined is the third priority of the project—this is almost always the place where there will be pressure to slip. For example, if a customer has agreed that the order of project priorities is time, cost, then scope (quality), you will immediately feel pressure from the customer to add scope without adding time or cost. Determine ahead of time what you will do when that situation occurs.

Time

Time is almost always trouble because it is the easiest to measure. Many projects are given arbitrary due dates simply ...

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