Introduction

Managing a project isn’t that different from managing a small business. There are objectives to accomplish, employees to manage, costs and schedules to control, and customers to keep happy while keeping a constant eye on the budget as well. But projects are also different from small businesses in the sense that they are temporary: You get the contract, do the work, close the project, and get paid. Your vision, expertise, and dedication to quality all contribute to the success of each project and, ultimately, to the profits realized by the company.

If managing projects was easy, they wouldn’t be late, over budget, or plagued by issues and defects. It’s frustrating and disappointing, I know, when you believe that you and your team ...

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