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Project Management for Small Business by Joseph PHILLIPS

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CHAPTER 9Managing Project Workflow

DURING A PROJECT, it can seem as if everything is happening at once. Once the project is launched, there are lots of project management assignments, demands, constraints, and meetings. Customers want to speak with the project manager about their requirements. Project team members want to receive their assignments and get started. Salespeople want to drop by and chat about their golf game—and about this new project you’re working on. It’s constant e-mails, phone calls, and interruptions from planning the project to closing the project.

The success of a project is the result of the day-to-day management of the activities, communications, issues, and interruptions. While the big picture of project management shows ...

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