8A Template for Managing External Suppliers

Q:How can I effectively outsource learning development and delivery?
A:Follow a flexible, repeatable process for managing vendors.

In this chapter, you will learn how to:

• Identify how to grow trust to build collaborative working relationships with external suppliers.

• Create requests for proposal that encourage open communication and clear goals.

• Mitigate the challenges of existing contractor law.

• Share and enforce communication expectations with all vendors.

• Negotiate a change management process for all vendor work.

• Determine the best process for transitioning project knowledge back to the company when the vendor leaves.

• Consider shared risk components to contracts.

In many training ...

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