Project Management for IT-Related Projects

LEARNING OUTCOMES

When you have completed this chapter you should be able to demonstrate an understanding of the following:

the reasons for change and configuration management;

change control procedures:

• the role of the change control board;

• the generation, evaluation and authorization of change requests;

configuration management:

• purpose and procedures;

• the identification of configuration items;

• product baselines;

• the content and use of configuration management databases.