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Project Management for IT-Related Projects by David I. Shepherd, Norman Smith, Brian West, Roger Ireland, Bob Hughes

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4.4 The change management process

We have already outlined some of the processes involved in implementing a change:

  • submission and receipt of change requests;

  • review and logging of change requests;

  • determination of the feasibility of change requests;

  • approval of change requests (or rejection or ‘putting on hold’);

  • implementation and closure of change requests.

4.4.1 Submit request for change

In the Canal Dreams project, the project manager has also been allocated the role of change manager. A former booking clerk at one of the boatyards who has taken up a co-ordinating role in the central finance office has been selected to act as change requestor. Requests for change can come from anyone and the change requestor, in consultation with colleagues ...

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