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Project Management for IT-Related Projects by David I. Shepherd, Norman Smith, Brian West, Roger Ireland, Bob Hughes

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8.8 Matrix management

So far it has been assumed that all staff report to the project manager, either directly or through team leaders or stage managers. This is generally the best way of managing a project but it does not always apply in practice, particularly if team members are drawn from a variety of departments.

Senior staff on a project, that is the stage managers and team leaders where they exist, should always report to the project manager. If this is not the case the exercise of managerial control may be weakened to a point where it would be impossible, with any certainty, to keep to a delivery plan.

In matrix-managed teams, an individual has more than one reporting line. The most common example of matrix management can be found on ...

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