Chapter 1
Describing Project Management Maturity
Until recently, the concept of “maturity” was seldom used to describe the state of an organization's effectiveness at performing certain tasks. Today, we find this maturity concept used increasingly to map logical ways to improve an organization's services. This concept took hold in the software industry. Why did this concept evolve in the software industry and why is it of interest to the project management profession? The answer to both of these questions rests in the underlying complexities that go into the successful completion of a project—software development or otherwise.
Looking at the software engineering industry where the existing maturity models originated, it is easy to see that ...