Chapter 38

Communication

Abstract

Good communications are the lifeblood of project management. This is highlighted by listing the possible communication failures due to cultural or language differences, technical jargon, geographical location, misunderstandings due to selective listening, attitude and perception, hidden agendas, poor leadership, unclear (ambiguous) instructions, messages or objectives, and withholding of information.

Keywords

Communications; instructions; information; language differences; jargon

Chapter Outline

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