CHAPTER19

Making Your Communications Count

In This Chapter

  • Knowing your audience
  • Building and executing a communication plan
  • How communication and strong leadership go hand in hand
  • Using communications to mitigate risks
  • Communicating scope change
  • Being a good listener

When you think about ensuring the success of your projects, your head may go immediately to defining the scope correctly, having a complete work breakdown structure, or managing risks. The Project Management Institute (PMI) recently published the Pulse of the Profession report on successful projects. The Pulse study—based on research from Forbes, PricewaterhouseCoopers, and Town ...

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