CHAPTER21

Preparing Operations for Success

In This Chapter

  • Recognizing the five requirements for operations integration
  • Developing a training plan
  • Warning signs that operations are not ready
  • Dealing with resistance to change
  • Developing a leadership plan

Very often in projects, project managers forget that the final product or deliverables from their projects will ultimately be transferred into the everyday operations within the company. In other words, the product moves from being a project to being the operating procedure, tool, or equipment people will use every day to help them do their job. While many tasks must be completed before handing ...

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