Step 4.7 Manage changes
As the project progresses, it is common for the understanding of the end goal to improve, and as a result for it to become apparent that something on the project needs to change. Alternatively, the customer may decide that the end deliverables are not now what is needed and he or she desires to change them. Unless changes are controlled, you will not know what the outcome of the project will be. The project may be late or it could fail – or if change is continuous, the project may simply never finish. The way to control changes is via a change management process.
The change management process uses a change control form. Once changes have been identified they should be documented with the following information:
Document ...
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