An Important Evaluation Model You Should Know

Donald L. Kirkpatrick’s four levels for evaluating training programs is probably the most frequently used evaluation model. Since the model was first introduced in 1959, Kirkpatrick has continued to hone it and provided numerous case studies to point out effective methods for measuring training success from the time of the workshop through the time when the training’s effect on the organization’s bottom line can be judged.

Kirkpatrick’s four levels are:

  • Level One: Reaction. In Level One, the focus is on the workshop itself.

    • Was it enjoyable?

    • Were its learning objectives relevant—and clearly stated?

    • Did the facilitator address the needs of the audience?

    • Was the facilitator knowledgeable?

    • How confident ...

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