CHAPTER 2
Concepts and Tools of Planning and Scheduling
The term “planning” is so broad, as reflected in the dictionary definition mentioned earlier, that it invites miscommunication when referring to the activity. Dr. Robert N. Anthony analyzed this issue and suggests a framework for discussing and analyzing planning and control systems.1 He describes three types of planning that occur in an organization: strategic planning, management control, and operational control.
Strategic planning is defined as the process of deciding on objectives of the organization, changes to these objectives, the resources to attain these objectives, and the policies ...
