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CHAPTER 10

Managing Project Communications

According to the PMBOK® GUIDE, “project communications management is the Knowledge Area that employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information” (2008, p. 23). Communications management has to do with determining who needs information, when they need it, and how it will be transmitted. It does not include the act of communicating itself, although this is certainly an important area with which every project manager should be familiar. The art of communication is not specific to project ...

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