4.1. DEMAND-SIDE RESOURCE MANAGEMENT

John nodded, so Chris continued. "When it comes to managing the demand for resources you could easily confuse yourself with a broad array of potential resources. So, just like with classifying projects, we strongly advise portfolio managers to stick to a few. We recommend focusing on skills—the people you can use; the technology environment—the systems and/or platforms that are required for project success; and facilities—the physical space and infrastructure needed both to deliver projects and that will be impacted by project outputs."

"Okay, okay, that's great." It was clear that John was totally engaged in the conversation now. He was scribbling notes on the paper napkin. "So, just to recap, I should only worry about demand for three types of resource:

  1. Skills

  2. The technology environment

  3. Facilities

So, how do you propose we plan for and manage skill resources?"

"John, you're as sharp as a nail," interjected Bill. "I believe that Chris was just about to tell you that!"

Chris continued as John listened with his pen poised to make more notes. "The classic resource constraint is not having enough people with the right skills or experience to deliver project outputs. As in any problem-solving exercise, the first step is to gain a clear understanding of the scale of the problem. What we recommend as the best way to assess potential resource constraints is to get your most experienced project managers to undertake a review of all boulder and rock project ...

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