Chapter 5

Benefits Realization

Introduction

One of the more challenging areas in project portfolio management is benefits realization management. It is challenging not because it is difficult to do. It is challenging because organizations tend to move on to the next exciting initiative as soon as the current one completes, without checking if the promised benefits have been realized. Many see benefits realization as a means to justify punitive measures for those managers whose projects fail to achieve the promised benefits rather than an opportunity to learn from poor estimation of projected value. This results in poor participation in the benefits measurement process.

The goal of PfM is to ensure organizations invest their money wisely when ...

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