July 2013
Beginner
286 pages
6h 10m
English
Overview
This is the digital copy of the printed booik (Copyright ©
2001).
With detailed scenarios, imaginative illustrations, and
step-by-step instructions, consultant and speaker Norman L. Kerth
guides readers through productive, empowering retrospectives of
project performance.
Whether your shop calls them postmortems or postpartums or
something else, project retrospectives offer organizations a formal
method for preserving the valuable lessons learned from the
successes and failures of every project. These lessons and the
changes identified by the community will foster stronger teams and
savings on subsequent efforts.
For a retrospective to be effective and successful, though, it
needs to be safe. Kerth shows facilitators and participants how to
defeat the fear of retribution and establish an air of mutual
trust. One tool is Kerth's Prime Directive: Regardless of what we
discover, we must understand and truly believe that everyone did
the best job he or she could, given what was known at the time, his
or her skills and abilities, the resources available, and the
situation at hand.
Applying years of experience as a project retrospective facilitator
for software organizations, Kerth reveals his secrets for managing
the sensitive, often emotionally charged issues that arise as teams
relive and learn from each project.
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