Index

Action process, 51

Affective conflict, 84

Behavioral issues, decision making, 81

Behavioral phases, 93–97

Behavioral view of conflict, 85

Change initiation, 99

Cognitive conflict, 84

Communication

apprehension, 98

culture and, 40

global project team, 121–122

and reporting, 142–144

Communities of practice, 4

Conflicts

affective, 84

cognitive, 84

culture and, 84–85

diverse view of, 85

global project team, 114–115

high-performing project teams, 144–145

personality traits and attitudes, 99

productive project team, 141

in projects and project teams, 85–86

sources of, 86

strategies, 87

types of, 83–84

Culture

communications and, 40

conflicts and, 84–85

definitions, 33–34

global project team, 122

GLOBE definitions, 38–39

high-context, 37–38

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