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Prospective Ergonomics

Book Description

This book argues for a prospective turn in ergonomics to challenge the established fields of strategic design (SD) and management. Its multi-disciplinary outlook builds upon concepts derived from Management, Innovation and Design Science.

Differences, similarities and relationships between strategic design and prospective ergonomics are reviewed using existing theories and frameworks from design, ergonomics, and strategic and innovation management. To complement the theory, 12 cases have been analyzed in greater depth according to 4 main dimensions of analysis. Outcomes have shown that innovating through the Prospective Ergonomics (PE) approach is about finding the right balance between, on the one hand, meeting primary objectives such as profit maximization or solving the design problem, and on the other, acknowledging that human activity is bounded by rationality. This means that humans have diverse motives.


Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Preface
  5. 1 Perspectives and Transitions in Ergonomics
    1. 1.1. History and definition of ergonomics
    2. 1.2. Classification and positioning of ergonomics
    3. 1.3. A systems approach in ergonomics
    4. 1.4. Design-driven versus a human-centered approach
    5. 1.5. Focus on performance and well-being
  6. 2 Management and Ergonomic Approaches toward Innovation and Design
    1. 2.1. History and definition of strategy
    2. 2.2. Management and design frameworks supporting PE
    3. 2.3. Aligning generic strategies with innovation approaches through worldview perspectives
    4. 2.4. Toward integrated thinking in PE: relating C-K design theory, generic strategies and design reasoning models
    5. 2.5. A PSS perspective
  7. 3 Ergonomic Interventions on Management Frameworks
    1. 3.1. A comparison of ergonomic interventions with strategic design and management perspectives
    2. 3.2. Ergonomic interventions on management frameworks
    3. 3.3. Summary
  8. 4 Research Organization
    1. 4.1. Overview
    2. 4.2. What is case study research and how can it be applied here?
    3. 4.3. Description and interpretation of dimensions of analysis
    4. 4.4. Preparing cases and summarizing terminologies; worldviews, modes of design reasoning, generic strategies and interventions
  9. 5 Analysis of 12 Design Case Studies
    1. 5.1. Introduction
    2. 5.2. Analysis of cases within corrective ergonomic intervention
    3. 5.3. Analysis of cases within preventive ergonomic intervention
    4. 5.4. Analysis of cases within prospective ergonomic intervention
  10. 6 Cross-Comparison of Cases
    1. 6.1. Introduction
    2. 6.2. Cross-comparison of cases within the context of deliberate/planned processes and targeted outcomes profit maximization/problem solving
    3. 6.3. Cross-comparison of cases within the context of emergent processes and targeted outcomes: profit maximization/problem solving
    4. 6.4. Cross-comparison of cases within the context of deliberate processes and pluralistic outcomes
    5. 6.5. Comparison of case clusters across the four quadrants
    6. 6.6. Qualitative analysis of cases according to intervention, worldviews, models of design reasoning and generic strategies
  11. 7 Discussion
    1. 7.1. Introduction
    2. 7.2. Orientation
    3. 7.3. Processes and methods
    4. 7.4. Practices
    5. 7.5. Value creation
    6. 7.6. Implications for design education
    7. 7.7. General perspectives on PE and strategic design
    8. 7.8. Author’s perspectives on PE and strategic design
  12. Conclusion and Further Research
  13. Bibliography
  14. Index
  15. End User License Agreement