Selected References
Aiken, Matt, and Dan Sullivan . 2002. “Best Practices in Enterprise Information Portal Adoption: 5 Key Drivers.” DM Review, November. Accessed in June 2003 at http://www.dmreview.com/master.cfm?NavID=55&EdID=5963.
Baveja, Sarabjit Singh . 2000. “Making the Most of Customers.” The Industry Standard, March 6. Accessed in June 2003 at http://www.thestandard.com/article/0,1902,11978,00.html.
Bernard, Allen . 2003. “Planning Key to Portal ROI.” Datamation, February 14. Accessed in June 2003 at http://itmanagement.earthweb.com/entdev/article.php/1584481.
Bourke, Tony . 2001. Server Load Balancing. Cambridge, MA: O'Reilly.
Britton, Chris . 2001. IT Architectures and Middleware: Strategies for Building Large, Integrated Systems
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