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Why Evaluation Matters
OPENING STORY
Nations Hotel, a well-respected global hotel chain, has survived and thrived in a highly competitive industry. To be one of the leaders in this field requires the executive team to constantly focus on client satisfaction, operational efficiency, revenue growth, and talent retention. To achieve these ambitious annual goals, the TD team makes available several learning processes that focus on soft skills development and process improvement. Leadership and management development programs are offered to help drive improvement, along with a variety of technology and productivity tools. The company also has a successful coaching process called Coaching for Business Impact. This process, designed by a prestigious ...
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