9
Use Results in Creative Ways
OPENING STORY
Joan Kravitz’s company participated in an executive leadership development program, which was led by a prestigious business school. The program was expensive and had been running for five years. Although it was supported by executives and received record levels of funding, the top executives offered Joan an interesting challenge and request. They wanted to see the impact that the program was having on the organization, and, if possible, the financial ROI. Fortunately, Joan received this request in enough time to implement changes into the program to keep it focused on results and have the participants committed to showing the value of their individual and team programs.
Joan was a little nervous as ...
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