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Proving the Value of Soft Skills
book

Proving the Value of Soft Skills

by Jack Phillips, Patti Phillips, Rebecca Ray
August 2020
Intermediate to advanced content levelIntermediate to advanced
328 pages
9h 13m
English
Association for Talent Development
Content preview from Proving the Value of Soft Skills

14

ROI Evaluation of a Coaching Culture Institutionalization Project

Global Telecom Organization

Frédéric Patricelli

This case was prepared to serve as a basis for discussion rather than to illustrate either effective or ineffective administrative and management practices. All names, dates, places, and organizations have been disguised at the request of the author or organization.

Abstract

Coaching and mentoring are important components of transforming an organization, but as with any other project, coaching and mentoring programs must deliver a satisfactory return on investment (ROI) to stakeholders.

Based on research about the benefits for ...

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Publisher Resources

ISBN: 9781950496648