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ROI Evaluation of a Coaching Culture Institutionalization Project
Global Telecom Organization
This case was prepared to serve as a basis for discussion rather than to illustrate either effective or ineffective administrative and management practices. All names, dates, places, and organizations have been disguised at the request of the author or organization.
Abstract
Coaching and mentoring are important components of transforming an organization, but as with any other project, coaching and mentoring programs must deliver a satisfactory return on investment (ROI) to stakeholders.
Based on research about the benefits for ...
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