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Proving the Value of Soft Skills
book

Proving the Value of Soft Skills

by Jack Phillips, Patti Phillips, Rebecca Ray
August 2020
Intermediate to advanced content levelIntermediate to advanced
328 pages
9h 13m
English
Association for Talent Development
Content preview from Proving the Value of Soft Skills

16

Measuring ROI in Leadership Development

Precision Manufacturing Company

Patti P. Phillips and Nader Bechini

Abstract

This case study describes how a successful precision parts manufacturing company implemented a leadership development program for first-line managers. Based on the results of the company’s annual engagement survey, the program was designed to enhance five basic leadership competencies. Using the principles of design thinking, this case study shows step-by-step how the program was designed and implemented to deliver results, and then evaluated and reported to all stakeholders. The objectives of the program were met at each level, ...

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Publisher Resources

ISBN: 9781950496648