10
To Help Your Team Grow, Give Them Space to Struggle
By Kelli Thompson
How are you justifying the sales and expenses estimates?” the CEO asked. My face glowed red as I stuttered. My heart rate skyrocketed, and my throat tightened. I looked at my boss, Valerie. She made eye contact, held a soft gaze, and said nothing.
She could have eased some of the heat directed my way by chiming in and saving me, but she didn’t. That’s because I had asked Valerie for an opportunity to present to our organization’s leadership team. Prior to the meeting, she’d informed the head of our banking division and the CEO that I was taking on this stretch assignment and that she would be an observer.
So instead of taking over from me when I was facing tough questions, ...
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