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“So it is, in fact, more likely that someone will take it on himself to champion the idea of collective wisdom, and in that way create the conditions that will allow it to flourish.”

—James Surowieckiauthor, The Wisdom of Crowds

CHAPTER IThe New Business Essentials

We don’t have to look too far to see the pattern that has emerged in recent years showing our own struggles as leaders when it comes to putting differences to work effectively in our organizations. As cutting-edge global, market-driven strategies have become essential, it is clear that we, perhaps unintentionally, lost our focus on “people being our greatest assets.” As we’ve worked to adapt to a changing world, the best of organizations have proven for a time that they are skilled ...

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