The Three New Skills Managers Need
A changing work environment will require businesspeople to develop new competencies — such as a mindful approach to technology use.
In the coming years, both business leaders and their employees will face a number of challenges as they deal with changing digital technologies. In particular, they will need to learn three important new skills: (1) how to partner with new digital “colleagues”; (2) how to create a mindful relationship with increasingly ubiquitous digital technologies; and (3) how to develop empathy for the varying technology preferences of their human coworkers. Organizations, for their part, will need to design programs and processes to support these efforts. ...
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